Frequently Asked Questions
Comprehensive guidelines regarding secure transactions, vendor onboarding, and marketplace operations.
Vendor Operations
By default, the marketplace feed sorts vendors chronologically based on their most recent updates. To keep your store actively trending at the top of the list, we recommend regularly publishing new products.
Alternatively, you can utilize the Repost function built into your Vendor Terminal. Clicking "Repost" on an active listing will automatically archive the old post and instantly republish it as a brand-new entry, pushing your store directly back to the top of the marketplace feed without requiring you to retype your product details.
Transaction Security
Escrow acts as a secure, neutral intermediary designed to protect both counterparties. The operational protocol is as follows:
- Both the buyer and seller mutually agree to escrow terms.
- The buyer transfers and secures the funds with our authorized Escrow Administrator.
- The vendor delivers the digital asset or access credentials to the buyer.
- The buyer audits and verifies the asset's validity.
- Upon the buyer's official confirmation, the Escrow Administrator releases the capital to the vendor.
This process ensures strict compliance and mitigates exposure. Detailed documentation is available in the designated Discord channel.
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